FAQ
Frequently Asked Questions
How long have you been in business?
Oklahoma Christmas Lights has been serving the community since 2018! Over our many years of service, we have installed over 1,000 displays, accumulated a vast amount of 5-star reviews on Facebook/Google, and have developed a strong reputation amongst the OKC community, in which we take great pride!
Are you Licensed & Insured?
What if a bulb goes out? Do you offer any guarantees?
We fully stand behind our products & craftsmanship with our signature Stay-Lit Guarantee! Under our guarantee, should a bulb on your display ever go out, simply let our team know & we’ll be out to replace it, free of charge!
Are we renting or purchasing the lights?
Do you offer storage for the display?
Do I have to turn the display on/off manually?
When do you install and remove the display?
Each year our installations are available beginning on October 1st & span all the way through the week before Christmas! We then begin removing displays starting on January 1st & complete all takedowns by January 31st!
*Installations & removals take place Monday – Friday of each week, excluding major holidays.
How does severe weather impact your schedule?
Should severe weather ever strike during a day of scheduled installations/removals, all scheduled work for the remainder of the week will be shifted back one day. Should we receive 2+ days of severe weather in the same week that prevents us from installing/removing displays, all scheduled work for the remainder of the season will be shifted back to that same number of days.
Do you offer any guarantees against severe weather?
Unfortunately, this is the one area over which we have no control. Due to this, should severe weather ever negatively impact your display, we will return to your home/business asap to reconstruct the display at a reduced rate. Please visit the “About Us” page for more information regarding our inclement weather policies.
When is payment due for your services?
All payments are due in full within three days following the installation of your display unless explicitly stated otherwise. If, after 7 days, payment has not yet been received, we reserve the right to return to your home & remove the display/keep all materials provided.
What payment methods do you accept?
We accept cash, check, and credit/debit card payments!
`Do you require any long term contracts?
Does someone need to be home for the installation?
Not at all! Please just ensure our team will have access to a functioning exterior outlet, as well as ensure all pets are inside if your display extends to the backside of your home.
What if we want to change colors in the future?
Ready to Make Your Home The Talk of The Neighborhood?
